PRIVACY POLICY

Date of entry into force: 1 August 2026

Last amendment: 1 August 2026

This Privacy Policy (hereinafter "the Privacy Policy") presents the commitments taken by Home Design 3D S.r.l. ("we", "us", "our") to protect the personal data of internet users visiting our website and/or using one of our applications and services available online, on mobile devices or on desktop.

• Company: Home Design 3D S.r.l.
• Registered office: Via Dr. Kuntze 22, 38095 Tre Ville (TN), Italy
• VAT No.: IT02849000225
• REA: TN-254260
• E-mail: hello@hd3d-apps.com

It applies to:

• our website(s);
• our applications for iOS and macOS (App Store);
• our applications for Android (Google Play);
• our applications for Windows (Microsoft Store);
• our other applications and services available online or on mobile devices.

The Privacy Policy informs you about the process of collection and usage of your personal data and the options you may enjoy in this respect. We may modify the Privacy Policy at any time, according to any changes or additions carried out, particularly in order to comply with any regulatory, jurisprudential, editorial and/or technical evolution. Prior to browsing or using our applications, it is advised that you refer to the latest version of the Privacy Policy.

Creating an account or using our website and/or one of our applications and services shall be understood as acceptance of this Privacy Policy. By using the App, you consent to the practices described in this Privacy Policy, and you undertake to respect our Terms and Conditions of Use.

In the case of amendment to this Privacy Policy, amendments will be published in the present Privacy Policy, and any changes will also be posted within the App, so that you know what information we collect, how we use it and, if necessary, under which conditions we reveal or communicate it. We reserve the right to amend this Privacy Policy at any time; therefore we recommend that you consult it regularly. Continuing to use our applications and services online, on mobile devices or on desktop after the revised Privacy Policy becomes effective shall be understood as acceptance of the amendments made.

The present Privacy Policy will inform you about the following aspects:

1. What is personal data and when is it collected?
2. How do we collect data?
3. Data provided to us by third parties
4. What happens to data collected?
5. Where is the data kept?
6. Verification and correction of data concerning you, mailing list opt-out requests and deactivation of your accounts
7. A special note about children
8. What do we do to protect your personal data?
9. Public data, including user-generated content, online forums, blogs and profiles
10. Third party websites
11. Who can I contact?
12. Dispute settlement

Subscription terms for our applications are set out in Annex A.

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1. What is personal data and when is it collected?

We collect personal data as well as non-personal data about our users. The present article concerns personal data.

Personal data is defined by the General Data Protection Regulation (GDPR) as: "any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her identity". Therefore, it is information that can be used to identify you, and which can be used on its own to contact you, online or offline.

In our applications, we do not collect any personally identifiable information (PII) such as your name, address, email address or phone number unless you voluntarily provide it to us. An application may request access to your device's photo library to enable photo editing features, but we do not collect or store any photos or image data from your device.

We are liable to collect personal data from our users and online visitors during the following activities:

• Registration in competitions and giveaways;
• Warranty registration and warranty claims;
• Customer service and/or technical assistance help requests;
• Registration in special events;
• Subscription to newsletters, referral services and other commercial surveys and campaigns by e-mail;
• Creation of an account and/or accounts for other services offered by us;
• Creation of a personal profile;
• Product, service and/or subscription orders;
• Service requests to service providers other than us through our website;
• Access to our applications and/or services on social networks or other external services; and
• All other use of our software or our online, mobile or desktop services when personal data is required to use them and/or participate in them.

The information collected varies according to the activity concerned and may include your name, e-mail address, telephone number, home address, date of birth, mobile telephone number and details relating to your credit card.

Users of mobile applications may be asked to provide the name of their mobile telephone operator and to indicate the mobile telephone model they use, as well as a valid mobile telephone number, so that we can send purchase instructions directly to their mobile telephone. In this context, your mobile telephone number will only be used to send you a text message containing a link to download the application, and will not be kept for any other purpose. Prize winners may be asked to provide their social security number or other identification numbers for tax reasons. These details will be used exclusively for awarding the prizes.

2. How do we collect data?

We collect personal or non-personal data when you provide it voluntarily as part of various online, mobile or desktop activities, for example your purchases and your registration in commercial surveys. Additionally, we and third parties use cookies and other technologies to collect non-personal demographic data passively, to personalize the content we offer users and to guarantee the monitoring of advertising and other activities described below. Using collected data, we can also work out other elements, such as determining the applicable tax rate according to your IP address.

We may collect non-personal information about how users interact with our applications, including but not limited to device information (such as device type, operating system version, and unique device identifiers), app usage data, and analytics information. This data is collected in an anonymous and aggregated form and is used to analyze trends, track user engagement, and improve the functionality and performance of the applications. This data is not linked to any personally identifiable information and is used solely for statistical purposes.

a. Cookies

Cookies are small files downloaded to your Internet browser, which are used to monitor your web navigation and application navigation. We can match the information gained from cookies with personal data. Cookies send information about applications you have chosen in our store with a view to purchasing, and pages you have consulted.

This information allows us to keep track of your basket, or to make sure that you do not see the same advertisement over and over again, for example. We also use cookies to adapt content to your interests, as well as to monitor Internet site and application use. We and/or third parties collect information in this way about the applications you use, the time you spend using them and the advertisements or links you click on.

Some of our websites use an external advertising agency to display advertisements. These advertisements contain cookies. Cookies you receive through advertising banners come from the advertising agencies we use, and we do not have access to this information.

The majority of browsers are automatically configured to accept cookies each time you visit an Internet site. You may deactivate this feature or configure your browser to alert you when sending cookies. In this case, however, certain sections of our websites will not function correctly. You may configure your browser to alert you whenever there is an attempt to install cookies on your computer, or you may set limits concerning the type of cookies authorized.

We and third parties sometimes also use Flash cookies, also called "local shared objects", on sites that use Flash technology. Flash cookies are small files that resemble browser cookies and are used to remember the website settings designed to personalize the website's appearance and welcome. Just like normal cookies, Flash cookies are small files saved on your computer.

If you deactivate the cookies, you risk losing certain options and features, since cookies are required to monitor and improve your activities. Please note that companies that place advertising in our applications or on our websites may also use cookies or other technologies, and that these practices are subject to their own rules and privacy policies.

Please note that the present Privacy Policy only applies to cookies used by us and not to cookies used by third parties, in particular advertising agencies.

b. Web beacons and tracking pixels

Web beacons (also called clear GIFs or web bugs) are small graphic images placed on a web page, web document or in an e-mail. Web beacons are undetectable by users because they are usually very small (only 1×1 pixel) and the same color as the background. We do not use web beacons to collect personal data about you. We are liable, however, to use web beacons to collect statistical data about the use of our web pages, or about features or other elements appearing on a web page. We link this information to a user in order to personalize the content that is suggested to him and to analyze statistics about visits to our web pages.

We and third parties may also use tracking pixels, which allow us to target advertising more efficiently and to avoid sending our users certain promotional messages.

c. Internet history files

We and third parties may also keep history files containing IP addresses. An IP address is a digital address which can be attributed to your computer by your Internet Service Provider.

We generally use history files to survey traffic on our Internet sites, to solve technical problems and to authenticate our users' rights to use our applications. However, in the case of reprehensible use of our website by any of our users, we may block certain IP addresses.

d. Audience and performance analysis tools and other technologies

We also use our own audience analysis tools as well as third party analysis technologies to collect data when you use our applications and/or services on your PC, desktop and/or mobile device.

These tools and technologies use server history files, web beacons, cookies, tracking pixels and other technologies in order to collect and analyze certain types of information, in particular cookies, IP addresses (notably in order to determine your approximate geographic position), mobile or other devices' ID or identities, browser type, browser language, information transmitted from your browser (if necessary), referring/exit pages, URLs (universal addresses), platform type, click types, information about your supports, peripheral devices, software and/or applications installed on your computer and/or device, domain names and types, landing pages, consulted pages and the order of consultation, conversion rates, the date and time spent on a given page, other information on site and Internet use, the date and time of activity on our sites or applications, information about the way our applications are used (in particular measurements and statistics), use of features and purchase history, as well as unique material identification details such as the MAC address, your mobile device's unique ID (if necessary) and other similar information.

External audience analysis companies that collect information on our sites and as part of our applications and/or services may combine data collected with other data they have collected independently from other Internet sites and/or other applications and services relating to your activities on their network of Internet sites, or linked to their applications and services. A number of these companies collect and use this data as part of their own privacy policies.

Certain of our sites and services use Google Analytics, an online audience analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files stored on your PC, and which are used to analyze how you use the website in question. Information about your use of websites collected via these cookies is transmitted and stored on Google's server in the United States. Google uses this information for our account in order to evaluate your use of these websites, to establish reports on website activity and/or provide the website operator with other services linked to these websites. Your IP address, collected by Google Analytics, will not be connected to other Google data. You may prevent cookies from installing on your computer by adjusting your browser settings. Please note that if you deactivate the cookies, you may not be able to use all the features on our sites. You may also prevent cookies from collecting and storing information about you by downloading and installing the browser extension module available through the following link: http://tools.google.com/dlpage/gaoptout

e. Advertising placement technology

Our sites and our applications or services may use their own or third party technologies to place advertising containing cookies, web beacons, web bugs, tracking pixels or other technologies used to collect information about the advertising placement in our applications and services, and to make it easier to track results.

Certain technologies used to place dynamic advertising allow advertising content to be temporarily downloaded to your web browser or to your device, and to be replaced when you are online.

We, as well as third parties using advertising placement technology, may use data such as age and sex, as well as information registered on your material or device, to arrange for suitable advertising content to be displayed on the site or in the product or service, to calculate or control the number of unique and repeated times you see a given advertisement and/or to display advertising that corresponds to your interests and measure the efficiency of advertising campaigns. We, or third parties, may effectively collect data such as the IP address (notably in order to determine your approximate geographic position), the device's ID, information about your software, applications and computer material, information about your browser (and/or information transmitted by your browser), the brand and model of the material, computer or device, the placed advertisement(s), the time during which the advertisement was visible, other information relating to Internet and website use, web pages and mobile Internet sites you have consulted (as well as the date and time), the domain type, the size of the advertisement, the reaction to the advertisement (if necessary) and the viewing angle.

The data indicated above may be used and communicated according to the provisions in the present policy and the privacy policy of the company providing the advertisement placement technology.

Advertising agencies that deliver advertisements for us may combine data collected or obtained from us with other data they have collected independently from other online or mobile sites and/or applications regarding your browser activities on their network of Internet sites. A number of these companies collect and use this data as part of their own privacy policies.

These advertisement placement technologies are integrated in our sites and in our applications and services. If you do not wish to receive these advertisements, you should not use our applications.

f. The fight against fraud

We endeavor to provide all our users with a safe and fair environment. In order to fight against fraudulent activities and behavior that could spoil users' experiences, we are authorized to use software or applications that fight against fraud, as part of our presence on the Internet during use of our applications and/or services online, on mobile and on desktop platforms.

3. Data provided to us by third parties

We also obtain personal or non-personal data from the third parties mentioned below. We only use this data for requirements that comply with the present policy.

We sometimes receive other data transmitted by third parties, in particular regarding the exploitation and distribution of our applications and services, or as part of market research and other demographic studies, which we use to complete the personal and anonymous data that we have collected or that you have provided us with directly. Certain external services may also provide us with information about the accounts you hold with them, with your permission.

By using one of our applications through a social network or other platform or external service, or by connecting to such a network, platform or service via one of our applications and/or services, it is understood that you authorize us to collect, store and use, in line with the present Privacy Policy, any information that, according to your settings on the social network or the external platform, you have authorized to be communicated to us via the Application Programming Interface (API) of the social network or external platform in question. It is understood that you give your agreement when you connect to the network, platform or external service via our applications and/or services, and/or when you connect to, "accept" or "authorize" (or other similar terms) one of our applications via a social network or other external platform or service.

We may also collect or receive data about you from other users who choose to upload their e-mail contacts and other contacts. We keep and use this data first and foremost to help you and connect you to your friends.

We may also receive data, either non-personal or public, from third parties, as part of market research or demographic studies and/or other data, that we use to complete personal data that you have provided us with directly.

4. What happens to data collected?

a. How we use data concerning you

Any personal information voluntarily provided by you will be used solely for the purpose for which it was provided, such as responding to inquiries or providing customer support. We use data concerning you to be able to reply to your specific requests, to fulfill orders that you have placed and to send you order confirmations and other information relating to your account. In addition, the personal data that you provide us with will allow us to send you messages informing you about new product releases, new features and improvements, special offers, upgrade possibilities or competitions and events that may interest you, for example.

You may also choose not to receive or to stop receiving any of this e-mail communication by informing us at the following e-mail address: hello@hd3d-apps.com

The non-personal information we collect is used to analyze trends, track user engagement, and improve the performance and user experience of our applications. We may also use this information to personalize your experience, provide you with targeted advertisements, and monitor the effectiveness of our marketing campaigns. However, this information will never be used to personally identify you.

We also use personal and non-personal data, alone or combined with other data, to improve your user experience, to improve our applications and services, to understand customer behavior and preferences better, to solve technical problems, to place advertising, to carry out authentications, to make sure that our use conditions are being respected and to guarantee the correct functioning of our applications and services, and improve them. Moreover, we combine non-personal data with personal data such as your e-mail address, notably in order to provide excellent customer service, co-ordinate loyalty programs and personalize our communication, offers, web pages and/or user experience.

When you use friend search tools or other external services in our applications and services, it is understood that you recognize that using these friend search tools will help you to find contacts and will also allow your contacts to associate your account with your profile on the social network and/or your e-mail address.

If you choose to use our recommendation service to recommend one of our products or sites to a friend ("Recommend to a Friend"), we will ask you for the name and e-mail address of this friend. We will send your friend an e-mail on your behalf inviting him to visit the site or to discover one of our applications. We only keep your friend's name and e-mail address for a short amount of time and only with a view to sending him this e-mail and avoiding doubles, that is, to make sure that your friend does not receive several copies of the same message. We do not keep, nor use, this information for any other motive.

Finally, your participation in online tournaments or other events is also subject to your accepting that we collect, use, store, transmit and display statistical data generated by your participation publicly (your scores, rankings and achievements, for example).

b. Do we share data about you with third parties?

We will not sell, rent or share your personal information with third parties without your consent, except as required by law or as described in this Privacy Policy. However, we may share data that does not allow you to be identified personally, that is, general and/or public data, with third parties. In certain circumstances, it may be you who is sharing your data.

You may choose to allow us to share personal data about you with companies and organizations that propose applications and services that may, in our opinion, interest you. To stop receiving communication from a commercial partner or sponsor with whom we have shared data about you, you must contact the company in question directly.

We do not communicate personal data concerning children or adolescents under 18 years old registered on any of our sites to third parties, and do not share, nor communicate, personal data in any other way than that prescribed in the present Privacy Policy.

We may use external service providers to collect personal data for our account with a view to providing e-mail sending services, product management services, giveaways or promotional operations, competition administration services, credit card payment processing services, dispatch services or other services on our sites. When you use these services, you may be required to provide your name, your postal address, your telephone number and your e-mail address to our service providers. We ask certain external service providers, such as credit unions, audience analysis or market research companies, to complete the personal data that you provide us with as part of our own commercial surveys and demographic studies, in order to constantly improve our sites and the associated advertising and thus meet our visitors' needs and preferences more efficiently. In order to hone our understanding of different customers, we link this information to the personal data that you provide us with.

When our agents or external service providers collect and/or have access to data other than non-personal, anonymous and/or global data, we ask them to use this data in line with our privacy policies. These third parties are not permitted to use personal data about you for any other motive without your explicit permission.

When a third party, other than one of our agents or service providers, is looking to collect personal data about you, you will be informed of this beforehand to allow you to make an informed decision whether to share data with this third party or not.

We may also access personal data, in particular personal communication, and communicate this as part of the reporting of illegal content functions prescribed by our applications and services, to make sure any rights are being respected and apply the law, or to comply with an instruction given by a public body or any other competent authority, or if we have reason to believe that information should be revealed to deal with prejudices, obstacles to our rights, potential or real attacks to our heritage or to our activities, or situations where users or other people risk being hurt or becoming the subject of prejudice or damage, or when we think that this revelation is necessary to protect our rights, fight against fraud and/or to respect a judicial procedure, court ruling or procedural act reported to us.

You will note that certain publicly available information that you publish and communicate on our sites and services, or on third party sites and services, is public information and as such will not come under the protection applied to personal data. For more information on your rights concerning data that you share publicly on our platforms or third party online platforms (including data within user-generated content, forums, blogs and profiles), please see Section 9 of the present Privacy Policy.

5. Where is the data kept?

We are an Italian company. Our servers are hosted with OVH in France. The servers used for analytics are located in the United States, on Google Cloud Platform.

Personal data about you may therefore be transferred, used, processed or held by us in Italy and in other countries, including countries other than your country of residence, whether that should be in the European Union, in the United States or elsewhere, and used for the requirements presented in the present Privacy Policy.

6. Verification and correction of data concerning you, mailing list opt-out requests and deactivation of your accounts

In accordance with the General Data Protection Regulation (GDPR), subject to you proving your identity, you have the right to request that any personal information concerning you be rectified, completed, updated, blocked or deleted if this data is incorrect, incomplete, ambiguous or outdated, or if the collection, use, communication or conservation of this data is not permitted.

You also hold the right to oppose, with legitimate reasons, the processing of personal data concerning you. Any opposition of this kind, however, will make it impossible for you to use the service in question.

The User may exercise the rights stated in the present article by writing to hello@hd3d-apps.com

7. A special note about children

Many of our applications and services are intended for general audiences and do not knowingly collect any personal information from children. When one of our products or services does collect age information, and users identify themselves as under 18, the product or service will either block such users from providing personal information, or will ensure consent is obtained from parents for the collection, use and sharing of their children's personal information (name, email, phone number, etc.). We will not knowingly ask children under the age of 18 to provide more information than is reasonably necessary to provide our services.

Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information, by sending an email to the following address: hello@hd3d-apps.com.

If we change this Privacy Policy in a way that expands the collection, use or disclosure of children's personal information to which a parent has previously consented, the parent will be notified and we will be required to obtain the parent's additional consent.

We encourage you to talk with your children about communicating with strangers and disclosing personal information online.

Information collected is secured in a manner consistent with this Privacy Policy. If we change how we handle your child's information, we will notify you in a manner consistent with this policy. Under no circumstances do we condition a child's participation in an activity — like contests — on the child's disclosure of more personal information than is reasonably necessary to participate in the activity. On certain sites, we may not permit children to participate at all regardless of consent.

8. What do we do to protect your personal data?

We know how important it is to keep data concerning you under high-security protection. We therefore take reasonable measures to protect the information collected through our applications and websites against unauthorized access, alteration or destruction, using commercially acceptable methods to protect your personal data and to guarantee the security of our systems.

When you enter financially sensitive information (for example, information relating to your credit card) in our forms, the transmission of the corresponding information is encrypted via commercially reasonable verification methods.

However, no Internet transmission method, nor any electronic storage method, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security, nor can we guarantee that data about you will not be consulted, divulged, modified or destroyed following violation of our physical, technical or managerial protection measures. Consequently, we decline all responsibility in the case of non-authorized access to our servers and systems.

9. Public data, including user-generated content, online forums, blogs and profiles

You may choose to communicate data about you publicly when you post user content on our sites or as part of our applications, or in our online discussion lounges, blogs, discussion platforms, user "profiles" that are visible to everyone or other analogue forums on our sites and/or on third party sites. Data communicated on any one of these forums is not encrypted and is public, our employees can have access to it and record it, and it is not covered by any confidentiality or personal data protection.

You should be aware that any data that allows you to be identified personally that you have submitted as part of these public activities may be read, collected or used by the other users of these forums and may be used to send unsolicited messages to you. We decline all responsibility concerning personal data that you choose to divulge voluntarily on any of these forums.

Please also note that, as part of your normal Internet activity, certain data may be sent from your browser to third parties, such as advertising networks and audience analysis companies. We have no control over the data sent to these networks or other third parties by your browser and recommend that you verify that your browser is set to prevent communication of data that you do not want to share.

If you publish a video, image or photo that is visible to everyone on our sites, you must own all the rights relating to this content and be aware that this media may be seen, collected, copied and/or used by other users without your permission. We decline all responsibility concerning content, videos, images or photos that you choose to post on our sites.

10. Third party websites

Our applications and Internet sites may contain advertising, links or services pointing to other websites or services that are not operated by us. The presence of a link to a third party site on our pages does not constitute in any way a guarantee or an authorization of the site in question, nor a statement of affiliation to the site in question.

If you click on a link to a third party site, including links contained in advertisements, you leave the site or application that you are consulting to go to the site in question. Once you leave our applications or sites, we have no control over the privacy practices or content of those websites or services, we decline all responsibility in the case of said third party sites' use of personal data about you, and we cannot guarantee that they adhere to the same practices as we do when it comes to confidentiality and security.

We encourage you to consult the privacy policies of all the other service providers you address. If you visit a third party Internet site that is attached by a link to our site, we recommend you consult this site's privacy policy before providing any personal data.

11. Who can I contact?

If you have any questions or concerns about this Privacy Policy or our privacy practices, or for any question about your personal data, please contact us at hello@hd3d-apps.com, or by postal letter to:

Home Design 3D S.r.l.

Via Dr. Kuntze 22

38095 Tre Ville (TN)

Italy

12. Dispute settlement

In the case of disputes concerning or involving the use of the present site and/or one of our applications or services, you accept that the dispute in question will be governed by Italian law and the Italian courts, independently of any conflict with other legal provisions.

Any complaint must be addressed beforehand by the User to our customer service, preferably by e-mail sent to hello@hd3d-apps.com

The present Privacy Policy is governed, interpreted and applied in accordance with Italian law, and should be interpreted in the English version if the meaning of a term or provision is challenged.

The courts of competent jurisdiction are those based in the city of Trento, without prejudice to the mandatory rules that allow a consumer to bring proceedings before the courts of his or her place of residence or domicile.

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ANNEX A — Subscription terms

You can access limited App features, or you can subscribe for unlimited access to all features.

Prices vary by country; please check the specific terms that apply to you at the time of purchase, displayed in the app and on the purchase confirmation alert.

A.1 Plans and prices — Home Design 3D

A.2 Terms applicable to all subscriptions

• Payment is charged to your store account at the confirmation of the purchase: iTunes / Apple Account on iOS and macOS, Google Play Account on Android, Microsoft Store Account on Windows.
• The subscription automatically renews for the same price and duration period unless auto-renew is turned off at least 24 hours before the end of the current period.
• The account will be charged for renewal within 24 hours prior to the end of the current period, at the cost of the applicable package.
• Subscriptions may be managed by the user, and auto-renewal may be turned off, by logging in to the user's store account settings.
• No cancellation of the current subscription is allowed during the active subscription period.
• You may cancel a subscription during its free trial period via the subscription settings in your store account. This must be done 24 hours before the end of the subscription period to avoid being charged.
• Unused portions of a free-trial period are forfeited upon subscription purchase.

For more information, please visit:

• Apple: https://support.apple.com/
• Google Play: https://support.google.com/googleplay
• Microsoft Store: https://support.microsoft.com/